Night Warehouse Operations Manager
“I love sports but I do not watch TV. I play them! In that sense I guess my favorite team is the one I work with.”
Sixfer Labrador, Night Warehouse Operations Manager, has been working at McFarling Foods for two years. Prior to being Night Warehouse Manager, he was a Customer Service Representative and Inside Sales Rep.
Let’s get to know Sixfer:
What sort of duties do you have at work?
The main duty of my job is to put a smile on the face of our customer’s customer.
I promote teamwork, customer satisfaction principles by training every single individual to perform any task making the team knowledgeable. I also identify areas for improvement, setting key performance indicators and proposing possible solutions out of data analysis to make the operations efficient and safe
What is the most interesting part of your job or the highlight of your day at work?
The variety and changing environment it provides. There will be the same customers every week but not the same orders, pickers, driver, or trucks. Every day posts a challenge! We are like an airport with five thousand passengers per night that need to arrive to the right restaurant next morning. Each case is our passenger and must be treated like it … handle with care, being in the right seat properly secured to get to its destination.
What do you find challenging and rewarding about your work?
The most challenging part is to align different personalities toward a common goal. It is rewarding at the end of the shift seeing the satisfaction from people who thought it was going to be a difficult night - but the strategy made it easier.
Do you have any mentors in your professional life?
I do, I believe we are the average of the five people we surround ourselves with.
Professionally: John Zombolas, Richard Kock, Chris Voss, Simon Sinek, Mike Michalowicz among others.
And also, many financial, spiritual, and religious mentors
What’s the best compliment or advice you’ve ever received?
"I learned this from you."
Who inspires you?
There are many people inspire me, there are millions of great motivational stories. Any person who has fought for their dreams and what they believe was right will inspire me.
What’s something you’re proud of?
It is funny, I have run two marathons in the same year. I have run the “Dopey Challenge” (5K,10K, 21K, 42K on consecutive days). I also did bronze on a National Open Water 10K swimming competition. But what really make me proud is pointing people in the right direction to achieve their individual goals.
Can you speak more than one language?
Spanish is my mother language. That automatically makes me bilingual. Also being Venezuelan, my neighbor country was Brazil, so I can also speak a little bit of Portuguese. I did French for two years in school, but as the saying goes, use or lose it
Where do you see yourself in 10 years?
This might sound redundant, but the nature of nature is to grow, and multiply and I see myself following that natural pattern. Doing a lot of personal growth to a point I can start sharing my knowledge in industry.
How would your friends and family describe you?
As a natural leader. A person able to convert words into actions and actions into product.
Family: Married, and have an 18-month son
First job: Painting warehouse panels
Pets: A 13 year-old Weimaraner
Hobbies: Building things, not matter the size or the material. I will make a table out of wood or out of Lego with the same passion.
Favorite food: Fried chicken!
Hidden Talent: I listen to people when they talk.